Privacy Policy

Effective Date: May 31, 2026

Lily of the Valley LLC is committed to protecting the privacy and confidentiality of our clients, employees, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in accordance with applicable laws and ethical standards.

  1. Information We Collect

We may collect the following types of personal information:

  • Contact details (name, address, phone number, email)
  • Health and medical information necessary for care delivery
  • Emergency contact and family information
  • Employment and background information (for staff)
  • Website usage data (IP address, browser type, pages visited)
  1. How We Use Your Information

We use personal information for the following purposes:

  • To provide personalized home care services
  • To communicate with clients, families, and staff
  • To comply with legal, regulatory, and licensing requirements
  • To improve our services and website functionality
  • To process employment applications and manage staff records
  1. Information Sharing and Disclosure

We do not sell or rent personal information. We may share information only:

  • With authorized healthcare providers and staff involved in care
  • With regulatory agencies as required by law
  • With third-party service providers who support our operations (e.g., billing, IT)
  • With legal authorities in cases of abuse, neglect, or safety concerns
  1. Data Security

We implement appropriate physical, technical, and administrative safeguards to protect personal information from unauthorized access, disclosure, or misuse. All staff are trained in HIPAA compliance and confidentiality protocols.

  1. Your Rights

Clients and staff have the right to:

  • Access and review their personal information
  • Request corrections to inaccurate data
  • Withdraw consent for non-essential data use
  • File complaints regarding privacy concerns
  1. Website and Digital Privacy

Our website may use cookies to enhance user experience. We do not collect sensitive personal data through our website unless voluntarily submitted via forms.

  1. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with the effective date.

Contact Us

For questions or concerns about this Privacy Policy or your personal information, please contact us:

Phone: (952) 846-7885
Website: https://lvalleymn.com/
Mailing Address: 6290 Hedgecroft Ave S, Cottage Grove, MN 55016

HIPAA Privacy Addendum

Lily of the Valley LLC complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its regulations to protect the privacy and security of individuals’ health information.

Protected Health Information (PHI)

We may collect, use, and disclose PHI to provide care, coordinate services, and comply with legal obligations. PHI includes any information related to an individual’s health status, treatment, or payment that can be used to identify them.

Permitted Uses and Disclosures

We may use or disclose PHI:

  • For treatment, care coordination, and service delivery
  • For billing and payment purposes
  • To comply with state and federal regulations
  • In response to legal requirements (e.g., court orders, abuse reporting)
  • With authorized third parties who support our operations under signed agreements

Client Rights Under HIPAA

Clients have the right to:

  • Access and request copies of their health records
  • Request corrections to inaccurate or incomplete information
  • Receive a list of disclosures made outside of treatment, payment, or operations
  • Request restrictions on certain uses or disclosures
  • File a complaint if they believe their privacy rights have been violated

Safeguards

We maintain administrative, physical, and technical safeguards to protect PHI against unauthorized access, disclosure, or misuse. All staff receive HIPAA training and are required to uphold confidentiality standards.

Contact for HIPAA Concerns

If you have questions or concerns about your health information privacy, please contact our HIPAA Privacy Officer:

Phone: (952) 846-7885
Website: https://lvalleymn.com/
Mailing Address: 6290 Hedgecroft Ave S, Cottage Grove, MN 55016